TERMS & CONDITIONS

Overview

This website is operated by Kilhause. Throughout the site, the terms “we”, “us” and “our” refer to Kilhause.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions and all related policies referenced on this site.

Online Store Use

By using this site, you confirm that you are at least the age of majority in your jurisdiction.

You agree not to use our products or services for any unlawful purpose or violate any applicable laws.

General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without written permission.

Products & Availability

All products are sold exclusively online. Availability is subject to change without notice.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Product Representation

We make every effort to display products accurately. The item you receive will match the product shown on our website.

However, slight variations in colour, glaze, texture, and shape may occur due to lighting, screen differences, and the handmade nature of ceramics. These variations are not defects.

Pricing & Modifications

All prices are listed in AUD and may be changed at any time without notice.

We reserve the right to modify or discontinue products or services without prior notice.

Orders & Billing

We reserve the right to refuse or cancel any order.

You agree to provide accurate and complete information for all purchases.

Shipping

We ship within Australia only using Australia Post.

Delivery timeframes are estimates only and may be affected by external factors beyond our control.

Refunds & Liability

Please refer to our Refund Policy for full details.

Due to the fragile nature of ceramic products, all sales are final except in cases of verified damage during shipping.

Limitation of Liability

All products and services are provided “as is” without warranties of any kind.

To the maximum extent permitted by law, Kilhause is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Third-Party Services

Our website may include third-party tools or links. We are not responsible for their content or functionality.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms & Conditions are governed by the laws of Australia.

Contact

For any questions regarding these Terms, please contact:

kilhausecontact@gmail.com